Analyst, Analytics & Metrics
GurugramFull-time3–4 yrsPosted 2 weeks ago
Mid-level analyst role at Mastercard in Gurugram. Needs 3–4 years.
About the role
As a Revenue Assurance and Business Transformation professional, you are expected to: All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
What you'll do
- Engage with Services business teams and act as an Internal Consulting partner to understand pain-points related to their business model and operational processes
- Develop design documentation e.g. SOPs, system requirements, user journey maps etc
- Ensure successful implementation with disciplined Program management and Change management efforts, in collaboration with key stakeholders
- Monitor process KPIs and drive continuous efficiency improvements using system enhancements, tactical automation or process changes
- Ensure the confidentiality and integrity of the information being accessed
What you need
- Analytics
- Stakeholder management
- SOP writing
Good to have
- Data visualisation
- Tableau
- B2B sales
- Salesforce