Senior Specialist, Customer Experience Design
PuneFull-timeMid levelPosted over a month ago
Mid-level customer support role at Mastercard in Pune. Needs a degree.
About the role
We are looking for an experienced User Experience/Interaction Designer passionate about the possibilities of data and data-driven experience design with good knowledge and experience of User Interface Design to join our rapidly growing, highly-innovative data and services Product Development team at our development center in Pune.
What you'll do
- Design of Proof-of-Concepts and Minimum Viable Data Products (MVPs) using human-centric design principles and rapid prototyping (Lean UX and Design Thinking)
- Participate in "Design Thinking" workshops – collaborating cross-functionally with industry verticals
- Explore the “art-of-the-possible” in the era of Big Data, Artificial Intelligence (AI) and Machine Learning (ML) – whilst always maintaining regulatory compliance
- Creation of a cohesive and compelling visual language across diverse form factors: web, mobile and internet of things
- Work on future state conceptual designs, driving experimentation that improves the quality of product design overall
What you need
- Machine learning
- Prototyping
- Interaction design
- Lean
- IoT
- Visual design
Good to have
- Illustrator
- User flows
- CorelDRAW
- Graphic design
- 3D modelling
- Tailoring