Specialist, Implementation
PuneFull-timeJunior levelPosted over a month ago
Customer support role at Mastercard in Pune. Needs a B.Tech, B.E. or B.Sc.
About the role
The role ensures accurate and precise vetting of customer network interface and systems to process financial payments, and consumer tailored service interactions. Provides the ability for customers to test new Mastercard Release code. Accommodates testing whenever financial institutions and other organizations make changes on their systems.
What you'll do
- Act as processing implementation advisor, to customers’ processing support staff
- Provide guidance to execute all necessary processing implementation activities
- Handle multiple key customer processing implementation projects in parallel, including key implementations (key customers, key markets, key services / products)
- Define, create, maintain and document standard and non-standard key customer processing implementation processes
- Mobile payment background processing/hands-on on any APIs that is used for authentication or authorization, API developer background is a big plus
What you need
- Communication