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Team Leader

JaipurFull-time6–7 yrsPosted 1 week ago

Senior finance role at MetLife in Jaipur. Needs 6–7 years and a diploma.

About the role

Team Leader at MetLife. Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS).

What you'll do

  • Identify and obtain missing information required to evaluate Group life claims and input information into a Windows based computer system (BIOS)
  • Interpret policy provisions and manually adjudicate Group Life claims to make claim determinations
  • Work with our customer administrative staff to clarify plan provisions and resolve claim discrepancies
  • Respond to written inquiries from policyholders, beneficiaries, attorneys and families of deceased employees. Provide guidance on claim processes and resolve customer…
  • Actively pursue and follow up on open claims within specified timeframe

What you need

  • Insurance
  • Customer service
  • Data analysis
  • Excel
  • Reporting
  • Voice process

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