Service Manager - SAP Hybris/ SAP Commerce
GurugramFull-time10–18 yrsPosted 1 week ago
Leadership IT support role at Michael Page India in Gurugram. Needs 10+ years and a B.Tech, B.E. or B.Sc.
About the role
A successful Service Manager - SAP Hybris/SAP Commerce should have: Proficiency in SAP Hybris or SAP Commerce solutions. A strong understanding of service delivery management in the Technology sector. A background in configuring, implementing, and maintaining SAP platforms. The ability to collaborate effectively with cross-functional teams.
What you'll do
- Oversee the end-to-end service delivery for SAP Hybris or SAP Commerce solutions
- Collaborate with internal teams and clients to ensure the alignment of SAP services with business objectives
- Monitor system performance and address any technical issues promptly
- Ensure adherence to service level agreements (SLAs) and quality standards
- Coordinate with stakeholders to define and document requirements for SAP Commerce solutions
What you need
- SAP
- Troubleshooting