Customer Support Executive
Delhi, GurugramFull-time2–5 yrsPosted open since jan 2025
Mid-level customer support role at MNR Solutions in Delhi and Gurugram. Needs 2+ years and a degree.
About the role
We are seeking an experienced and dedicated Customer Support Executive to provide excellent service to our clients. The ideal candidate should have strong communication skills and a passion for delivering exceptional customer experiences. Key responsibilities include handling customer inquiries, resolving issues, and maintaining customer satisfaction.
What you'll do
- Address customer inquiries via phone, email, or chat
- Troubleshoot customer issues and provide timely solutions
- Ensure customer satisfaction by delivering exceptional service
- Collaborate with other teams to resolve complex issues
- Maintain accurate records of customer interactions and feedback
What you need
- Customer service
- CRM
- Communication