Desktop Support Specialist – APAC
MumbaiFull-time3–5 yrsPosted 3 weeks ago
Mid-level IT support role at Monster Energy APAC in Mumbai. Needs 3–5 years and a degree.
About the role
Desktop Support Specialist – APAC at Monster Energy APAC. As a Desktop Support Analyst - APAC , you'll be the front-line force keeping our teams powered up and connected across the region.
What you'll do
- As a Desktop Support Analyst - APAC , you'll be the front-line force keeping our teams powered up and connected across the region
- Deliver hands-on and remote technical support, tackling everything from hardware and software issues to mobile devices and AV technology
- Own the end-user device lifecycle from end to end, provisioning and configuring new equipment, supporting employee onboarding
- Partnering with users, vendors, the Service Desk, and global IT teams, you'll help maintain accurate asset records in ServiceNow and deliver a seamless
- No matter where our employees are, you'll make sure they have the tools and support they need to perform at their best
What you need
- Active Directory
- Hardware
- ServiceNow
- Office 365
- Windows
- Intune
Good to have
- ITIL
- iOS
- Data privacy
- Android