IT Solutions Specialist
BengaluruFull-timeJunior levelPosted 1 week ago
Software engineering role at Mott MacDonald in Bengaluru.
About the role
Are you passionate about driving value from enterprise applications and service management platforms? You will be a key member of the Productivity Applications Team, providing subject matter expertise across ServiceNow products and services.
What you'll do
- Provide subject matter expertise and product ownership across the ServiceNow platform and associated productivity applications
- Take ownership of selected products and services within the ServiceNow portfolio, ensuring they continue to meet business requirements and deliver value
- Identify and develop short-term enhancement opportunities that improve the functionality, performance, and adoption of ServiceNow services
- Monitor ServiceNow product developments, roadmaps, and best practices through active engagement with the ServiceNow Community and vendor resources
- Collaborate with internal stakeholders to understand requirements, drive service improvements, and support business objectives
What you need
- ServiceNow
Good to have
- Business analysis
- ITIL
- Portfolio management
- Agile