Engineer
ChennaiFull-timeFresherPosted 1 week ago
Entry-level customer support role at Movate in Chennai. Open to freshers with a degree.
About the role
Review attentively to customer\"s needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Greet customers in a courteous, friendly, and professional manner, using agreed upon procedures. Answer customer\"s questions related to website, products, processes, and benefits.
What you'll do
- Review attentively to customer\"s needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer
- Greet customers in a courteous, friendly, and professional manner, using agreed upon procedures
- Manage customers effectively with proper grammar and enunciation
- Process refunds as needed
What you need
- Voice process