Engineer
ChennaiFull-time0–2 yrsPosted 1 week ago
Entry-level customer support role at Movate in Chennai. Open to freshers; up to 2 years, with a degree.
About the role
Respond to user questions about products, services, orders, and account details quickly and accurately. Help customers resolve technical issues, navigate features, or understand company policies. Manage multiple chat conversations at the same time while keeping reply times fast and service quality high.
What you'll do
- Troubleshooting: Help customers resolve technical issues, navigate features, or understand company policies
What you need
- Voice process
- Data entry
- CRM
- Communication