Engineer
ChennaiFull-time1–3 yrsPosted 1 week ago
Junior customer support role at Movate in Chennai. Needs 1–3 years and a degree.
About the role
Engineer at Movate. Handle high-value and ProSupport customer cases.
What you'll do
- Handle high-value and ProSupport customer cases
- Resolve complex mesh and advanced networking configurations
- Provide expert-level troubleshooting and guidance
- Promote NETGEAR mobile apps and premium services
- Ensure high-quality documentation and escalation to L2/L3 as required
What you need
- Customer service
- Voice process
- Communication