Engineer
ChennaiFull-time1–5 yrsPosted 1 week ago
Mid-level customer support role at Movate in Chennai. Needs 1+ years and a degree.
About the role
Respond promptly, courteously, and knowledgeably to technical support inquiries Provide top-tier support to all customers with a goal of first call resolution Educate customers on system installation/use, and assist in troubleshooting Utilize prior customer support experience to enable customer success and happiness
What you'll do
- Respond promptly, courteously, and knowledgeably to technical support inquiries
- Provide top-tier support to all customers with a goal of first call resolution
- Educate customers on system installation/use, and assist in troubleshooting
What you need
- Customer service
- Customer success
- Voice process
- Problem solving