Trainee
ChennaiFull-time1–6 yrsPosted 1 week ago
Mid-level customer support role at Movate in Chennai. Needs 1+ years and a degree.
About the role
Responsible to handle customer queries / issues through Voice and or Non Voice (International/ Domestic) transactions to the best of customer’s satisfaction. Necessary documentation of calls. Adhering to standard operating procedures required by the process and organization. Awareness of relevant service levels and meets goals set by the project.
What you'll do
- Responsible to handle customer queries / issues through Voice and or Non Voice (International/ Domestic) transactions to the best of customer’s satisfaction
What you need
- Customer service
- Communication
- SOP writing