Senior Call Center Executive
HyderabadFull-timeMid levelPosted 4 days ago
Mid-level customer support role at Muthoot Fincorp in Hyderabad. Needs a B.Com.
About the role
TERRITORY-I, HYDERABAD, HYDERABAD-1, KHAIRATABAD, KHAIRATABAD, HYDERABAD ZONAL OFFICE, ZO016, METRO, TELANGANA
What you'll do
- Reporting to - Designation and Grade
- Handle day to day business transactions, customer queries and provide e?ective resolution, ensure quality of business through proper process adherence
- Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services
- Ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches
- Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services
What you need
- Customer service
- Business development
- Communication