SENIOR CUSTOMER SERVICE EXECUTIVE
ChennaiFull-time0–4 yrsPosted 1 week ago
Junior customer support role at Muthoot Fincorp in Chennai. Open to freshers; up to 4 years, with a degree.
About the role
TERRITORY-I, TN NORTH, CHENNAI SOUTH, VALASARAVAKKAM, VALASARAVAKKAM, PORUR-LAKSHMI NAGAR, F1633-G, METRO, TAMIL NADU
What you'll do
- Ensure quality of business and operational e?ciency through proper process adherence and facilitate smooth functioning of branches
- Promote and maintain positive relations with all contacts, customers, and potential customers
- Achieve desired level of productivity to meet & contribute towards branch profitability targets
- Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity
- Conduct promotional activities for marketing and drive referral programs for customer acquisition
What you need
- Customer service
- CRM
- Business development
- Upselling
- Cross-selling
- Communication