Customer Success - Content Enablement Platforms
HyderabadFull-timeJunior levelPosted 2 months ago
Customer support role at Novartis ACC in Hyderabad.
About the role
Within Marketing Platforms, DAP is setting up a new content platform’s product team to implement and manage platforms which support the end-2-end content journey for international, region and countries (IRC) to support and drive commercial, medical and value & access activities.This role works in partnership with Data, Analytics, AI & Data Science, and other Commercial Launch Strategy (CLS) teams, Medical, Value & Access, IRC, S&G, DDIT, BSI and others to implement, and scale content platforms…
What you'll do
- Responsible for driving adoption, training, and change execution across Content Platforms within their region
What you need
- Customer success
- Communication