BGV Customer Support & Operations Executive
ChennaiFull-time1–3 yrsPosted 1 week ago
Junior customer support role at NSQTech in Chennai. Needs 1–3 years.
About the role
MPloyChek is a technology-led background verification platform owned and operated by NSQ Tech. Help employers and candidates navigate background verification smoothly, accurately and on time.
What you'll do
- Manage BGV cases from initiation through closure
- Support clients and candidates through phone, email and the MPloyChek platform
- Coordinate employment, education and other verification checks
- Track turnaround times, resolve escalations and maintain accurate case notes
What you need
- Customer service
- Communication
- Escalation handling