Helpdesk Associate - ITIL
BengaluruFull-time0.5–4 yrsPosted over a month ago
Junior IT support role at NTT Data in Bengaluru. Needs 0.5+ years and a degree.
About the role
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
What you need
- ITIL
- Troubleshooting
- Networking