ITIL - Account Service Operations Analyst
NoidaFull-time6–8 yrsPosted 6 days ago
Senior operations role at NTT Data in Noida. Needs 6–8 years and a degree.
About the role
Assigned to larger / more complex service delivery processes and associated projects. Plays key role in continuous improvement activities in support of client or internal business processes. Compiles, analyzes and reports statistical data and trends relating to service level compliance and operational effectiveness.
What you need
- ITIL
- Process improvement