BPO Configuration Analysis Senior Specialist
ChennaiFull-time6–11 yrsPosted 2 days ago
Senior customer support role at NTT DATA Services in Chennai. Needs 6+ years and a diploma.
About the role
The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
What you'll do
- Configuring client System for Pricing (Provider Contract) as per the requirement and according to defined business rules of new claims processing platform
- Participate in problem solving of Health Plan benefit, provider, pricing, reporting, operational and system issues
- Perform a variety of tasks related to the resolution of production support issues based on client configurations with the core administrative system
- Support activities to update configuration within the core claims processing system
- Support fee schedule changes including terms, affiliations and contract maintenance
What you need
- SQL
- Claims processing
- Test cases
- .NET
- Problem solving