Helpdesk Associate - ITIL
BengaluruFull-time0.5–4 yrsPosted 1 week ago
Junior IT support role at NTT DATA Services in Bengaluru. Needs 0.5+ years and a degree.
About the role
Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps.
What you'll do
- Help Desk, Information Technology, Technical Support, Technology
What you need
- ITIL
- Troubleshooting
- Networking