Helpdesk Associate - ITIL
BengaluruFull-time1–4 yrsPosted 1 week ago
Junior IT support role at NTT DATA Services in Bengaluru. Needs 1+ years and a degree.
About the role
Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure.
What you'll do
- Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat
What you need
- ITIL
- Troubleshooting
- Windows
- Hardware
- MS Office