Helpdesk Senior Associate - ITIL
BengaluruFull-timeHybridMid levelPosted 2 weeks ago
Mid-level IT support role at NTT DATA Services in Bengaluru. Hybrid.
About the role
India – Work from OfficeCompetitive Salary & Benefits Role OverviewThe Service Desk Senior Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology and internal processes & procedures. Screens, diagnoses, research, and resolves user issues.
What you need
- ITIL
- Hardware
Good to have
- Troubleshooting
- MS Office