Helpdesk Senior Manager - People Manager
NoidaFull-time8–10 yrsPosted 1 week ago
Senior HR role at NTT DATA Services in Noida. Needs 8–10 years and a degree.
About the role
Helpdesk Senior Manager - People Manager at NTT DATA Services. In these roles you will be responsible for.
What you'll do
- Responsible for SLA’s & KPI’s
- Responsible for customer/stakeholder relationship management
- Analyze the problem with the team and counterparts and suggest a solution
- Responsible for Service Improvement plans and Continuous improvement plans
- Responsible for Cost Savings and Productivity Improvement initiatives
What you need
- Excel
- PowerPoint