Helpdesk Senior Representative
NoidaFull-timeMid levelPosted 5 days ago
Mid-level IT support role at NTT DATA Services in Noida.
About the role
Helpdesk Senior Representative at NTT DATA Services. In these roles, you will be responsible for.
What you'll do
- Provide exceptional IT Service Desk support, guidance, and training to end-users for various IT devices, applications, or processes
- Record, Update, and Escalate Support issues to the next level promptly
- Support all IT onboarding activities for end-users
- Work with our internal IT Teams on system testing, integration, and maintenance
- Engage in discovering new IT business tools to support our business users and our internal IT Team
What you need
- Troubleshooting
- Hardware
- iOS
- Android