SAP Project Manager
BengaluruFull-time8–10 yrsPosted 3 days ago
Senior project management role at NTT DATA Services in Bengaluru. Needs 8–10 years and a B.Tech, B.E. or B.Sc.
About the role
Specialization - IT operations, functional validation, and incident resolution for SAP O2C and TM modules on S4/HANA and global virtual environment.
What you'll do
- Own end-to-end analysis, debugging, and timely resolution of critical O2C and TM incidents to ensure zero business disruption
- Conduct deep-dive Root Cause Analysis (RCA) to establish definitive corrective and preventive action plans under ITSM/SLA governance.- Accountable for the functional…
- Lead User Acceptance Testing (UAT), orchestrate key-user training, and drive hypercare support loops during new rollout phases
- Drive high-priority functional incident calls, executing immediate operational workarounds to mitigate major system crises
- Convert incident trends into formalized problem tickets and feature requests, collaborating with product teams to prioritize backlog items
What you need
- SAP
- Accounts receivable
- SAP HANA
- Root cause analysis
- Last-mile delivery
- Record to report
Good to have
- Accounts payable
- SAP ABAP
- Data structures
- Telecom
- ServiceNow
- Azure