SAP Tower Leads
BengaluruFull-timeJunior levelPosted 1 week ago
Operations role at NTT DATA Services in Bengaluru.
About the role
Manage SS FLM group accountable for timely and accurate customer deliveries Review support execution & reporting on various accounts and provide direction and guidance as needed Ensure that team maintains high level of competence and operational excellence take critical business decisions to meet customer expectations
What you'll do
- Manage SS FLM group accountable for timely and accurate customer deliveries
- Review support execution & reporting on various accounts and provide direction and guidance as needed
- Ensure that team maintains high level of competence and operational excellence
- Take critical business decisions to meet customer expectations
- Responsible for Continuous improvements & overall Delivery excellence
What you need
- SAP
- Reporting
- Coordination
- Team management