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Data Centre Remote Field Service Engineer (L2)

RemoteFull-timeJunior levelPosted 1 week ago

Electrical and electronics role at NTT Managed Services. Remote.

About the role

Data Centre Remote Field Service Engineer (L2) at NTT Managed Services. Maintains the support process and ensures that requests for support are handled according to the procedures.

What you'll do

  • Maintains the support process and ensures that requests for support are handled according to the procedures
  • Identifies and resolves problems following agreed procedures
  • Carries out agreed maintenance tasks
  • Ensures usage of knowledge articles in incident diagnosis and resolution and assist with updating as and when required

What you need

  • Maintenance

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