Security Remote Field Service Engineer (L4)
RemoteFull-timeJunior levelPosted 2 weeks ago
Electrical and electronics role at NTT Managed Services. Remote.
About the role
Security Remote Field Service Engineer (L4) at NTT Managed Services. Maintains the support process and ensures that requests for support are handled according to the procedures.
What you'll do
- Maintains the support process and ensures that requests for support are handled according to the procedures
- Carries out agreed maintenance tasks
- Performs defined tasks to monitor service delivery against service level agreements and maintains records of relevant information
- Analyses service records against agreed service levels regularly to identify actions required to maintain or improve levels of service
What you need
- Maintenance