Technical Support Engineer – Slurm
BengaluruFull-time5–9 yrsPosted over a month ago
Senior IT support role at Nvidia in Bengaluru. Needs 5+ years and a B.Sc, B.Tech or B.E..
About the role
We are looking for a Technical Support Engineer dedicated to supporting Slurm for NVIDIA’s customers. You will join a dedicated team of Slurm subject-matter guides, owning sophisticated support cases and helping customers run reliable, efficient, and highly scalable clusters.
What you'll do
- Own Slurm support cases from initial investigation through resolution for customers running production AI and HPC clusters
- Solve Slurm configuration and policy features, including partitions, reservations, priorities, fair-share, quality of service, backfill, preemption, GRES/TRES, cgroups
- Investigate performance, reliability, and scalability issues using logs, diagnostic data, configuration analysis, reproductions, and source-level debugging when required
- Isolate problems across Slurm and its surrounding dependencies, including Linux, MUNGE, databases, networking, parallel storage, containers, GPUs
- Advise customers on Slurm configuration, upgrades, operational practices, managing system resources, and safe recovery from production incidents
What you need
- Linux
- Networking
- Test cases