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Technical Customer Success Executive

BengaluruFull-time3–6 yrsPosted 1 week ago

Mid-level customer support role at People's Growth HR Solutions in Bengaluru. Needs 3+ years and a BCA or MCA.

About the role

Technical Customer Success Executive at People's Growth HR Solutions. Work with our global customers to identify their target audiences training needs, acquire an understanding of customer applications and processes.

What you'll do

  • Work with our global customers to identify their target audiences training needs, acquire an understanding of customer applications and processes
  • Collaborate with cross-functional teams to deliver innovative solutions and bring process efficiency to our customers
  • Consult, ideate, and propose optimal digital adoption solutions to our customers using the client Product Ecosystem. Create Content using the client Studio Editor to…
  • Help develop standards and guidelines to ensure consistency in deliverables across projects

What you need

  • Customer success
  • CSS
  • HTML
  • REST APIs
  • JavaScript
  • Communication

Good to have

  • SAP
  • CRM
  • Salesforce
  • ERP

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