Technical Customer Success Manager
BengaluruFull-time8–14 yrsPosted 1 week ago
Leadership customer support role at People's Growth HR Solutions in Bengaluru. Needs 8+ years.
About the role
Technical Customer Success Manager at People's Growth HR Solutions. Support the team to define & agree on the project plan, scope, timelines & dependencies for implementation.
What you'll do
- Support the team to define & agree on the project plan, scope, timelines & dependencies for implementation
- When working with specific a/c, benchmark practices/focus areas against other players in that space
- Generate and share required reports (as per RASCI matrix) with relevant stakeholders
- Ensure aligned team members are meeting compliance mandates
- Drive resource utilization, cross-collaboration and competency development within the team
What you need
- Customer success
- CSS
- HTML
- JavaScript
Good to have
- CRM
- ERP
- SAP
- Salesforce