Manager Salesforce - CPQ
PuneFull-timeMid levelPosted over a month ago
Mid-level software engineering role at PerkinElmer in Pune.
About the role
When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.
What you'll do
- Service Ownership & Operational Excellence
- Own the delivery and operations of CPQ (Configure Price Quote) platforms, ensuring stability
- Reliability, and adherence to SLAs/KPIs
- Drive robust IT Service Management (ITSM) practices, including incident response, change management, and root cause analysis within the CPQ and broader sales tech stack
- Ensure high availability and performance of CPQ systems through proactive monitoring, issue triaging, and capacity planning
What you need
- Salesforce
- Incident response
- Root cause analysis
- ERP
- SAP