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Cashless Claims Specialist

BengaluruFull-time2–5 yrsPosted open since oct 2025

Mid-level banking role at Plum Benefits in Bengaluru. Needs 2+ years.

About the role

Claims Management Specialist is responsible for processing and managing cashless insurance claims efficiently and accurately, ensuring timely closure to policyholders and seamless coordination with insurance providers. The job purpose of a Claims Management Specialist is to process and manage cashless claims for employees.

What you'll do

  • Act as a Claims buddy - Manage end-to-end cashless claims of employees
  • This includes verifying policy coverage, reviewing medical records, coordinating with Insurers, and ensuring that claims are processed accurately and efficiently
  • Verify Policy Coverage: Review and verify policy details to ensure that the claim is eligible for cashless processing according to the terms and conditions of the…
  • Provide Customer Service: Respond to inquiries from employees, and other stakeholders regarding claim status, and any other related queries
  • Coordinate with Healthcare Providers/Hospitals: Communicate with healthcare providers

What you need

  • Insurance
  • Claims processing
  • Customer service
  • Audit

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