Lead ServiceNow Developer
HyderabadFull-timeSenior levelPosted 1 week ago
Senior software engineering role at Providence India in Hyderabad. Needs a B.Tech, B.E. or B.Sc.
About the role
We are looking for a skilled ServiceNow ITOM Developer with deep expertise in Discovery and Service Mapping to design and deliver scalable IT operations solutions. You will play a key role in improving CMDB accuracy, infrastructure visibility, and service-aware operations, leveraging automation, integrations, and best practices aligned with CSDM and ITIL frameworks.
What you'll do
- Design, develop, and enhance ServiceNow ITOM modules (Discovery, Service Mapping, CMDB, Event Management)
- Build scalable solutions aligned with enterprise architecture and platform best practices
- Implement and manage ServiceNow Discovery for CI identification and CMDB population
- Configure and maintain MID Servers, probes, sensors, and schedules
- Troubleshoot discovery issues and improve coverage and success rates
What you need
- ServiceNow
- JavaScript
- AWS
- ITIL
- Agile
- Root cause analysis
Good to have
- GCP
- Reconciliation
- Azure