Service Engineer 2
HyderabadFull-time2–5 yrsPosted 1 week ago
Mid-level electrical and electronics role at Providence India in Hyderabad. Needs 2+ years.
About the role
We are looking for a skilled and motivated ServiceNow Developer with hands-on experience in ITSM and Employee Center Pro, along with exposure to Service Operations Workspace. The ideal candidate will be responsible for designing, developing, and implementing ServiceNow solutions that enhance business processes and user experience.
What you'll do
- Design, develop, and implement solutions on the ServiceNow platform
- Configure and customize ITSM modules (Incident, Problem, Change, Request Management)
- Develop and maintain Employee Center Pro (EC Pro) portals and experiences
- Work with Service Operations Workspace (SOW) to enhance agent productivity
- Create and customize workflows, business rules, client scripts, UI policies, and catalog items
What you need
- ServiceNow
- JavaScript