Agent Manager
GhaziabadFull-time0–2 yrs1.4 L–₹2.2 L a yearPosted 3 weeks ago
Entry-level customer support role at Quess Corp in Ghaziabad. Open to freshers; up to 2 years, with Class 12. Pays ₹1.4–2.2 LPA.
About the role
Agent Manager at Quess Corp. Supervise and support the performance of a team of agents.
What you'll do
- Supervise and support the performance of a team of agents
- Ensure agents meet sales targets and KPIs
- Provide training and development opportunities for team members
- Monitor and analyze team performance data
- Resolve customer escalations effectively and efficiently
What you need
- Customer service
- Sales
- Escalation handling
- Communication