CSP Mitra - Customer Service Point
SatnaFull-time0–2 yrs1.9 L–₹3 L a yearPosted over a month ago
Entry-level customer support role at Quess Corp in Satna. Open to freshers; up to 2 years, with a degree. Pays ₹1.9–3 LPA.
About the role
We are looking for a Customer Service Executive to handle customer queries, provide timely resolutions, and ensure a positive customer experience. The ideal candidate should have strong communication, problem-solving, and interpersonal skills.
What you'll do
- Handle customer queries and provide accurate information through calls, emails, and other communication channels
- Resolve customer complaints and issues within the defined TAT
- Maintain professional and positive relationships with customers
- Understand customer requirements and provide appropriate solutions
- Follow up with customers regarding pending requests or unresolved issues
What you need
- Customer service
- Communication