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Implementation & Configuration Specialist

KarnatakaFull-timeHybrid2–4 yrsPosted yesterday

Mid-level customer support role at Radancy in Karnataka. Needs 2–4 years. Hybrid.

About the role

As an Implementation & Configuration Specialist (ICS), you will be responsible for all technical configuration tasks that support the implementation of Radancy’s digital solutions. This role is designed to centralize and streamline configuration activities, allowing Digital Project Managers to focus on core project management duties.

What you'll do

  • What does a great Implementation & Configuration Specialist do?
  • Owns platform admin setup and configuration for new and existing projects
  • Manages customer domain and SSL setup processes
  • Executes translation, asset, and copy updates within CMS and related platforms
  • Builds and configures CMS pages, including URL redirects and SS page migrations

What you need

  • CRM
  • Test cases
  • Problem solving

Good to have

  • JIRA

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