Front Office Executive
RohtakFull-timeJunior levelPosted 2 months ago
Junior hospitality role at Randstad in Rohtak.
About the role
The Front Office team is a revenue-driving function, not just a support role.
What you'll do
- Driving card sales (this is the primary revenue stream and a critical KPI)
- Active upselling and cross-selling of gaming packages and offers
- Handling walk-in customers, bookings, and overall front office operations
- Maintaining accurate records of transactions and customer interactions
- Ensuring a high-energy, engaging customer experience at the center
What you need
- Front office
- Cross-selling
- Communication
Good to have
- Hospitality