Technical writer
PuneContract6–8 yrsPosted 3 weeks ago
Senior content and media contract role at Randstad in Pune. Needs 6–8 years and a degree.
About the role
We are seeking an experienced and detail-oriented Technical Writer with 6-8 years of experience in creating high-quality user assistance for enterprise-class software products. The successful candidate will be responsible for developing, editing, and maintaining customer-facing documentation while collaborating closely with engineering, product management, support teams, and subject matter experts (SMEs).
What you'll do
- Content Development and Delivery
- Create, develop, and maintain user assistance content including online help, user guides, release notes, administrator guides, etc
- Write technical materials, feature documentation, process guides, instructional content, and other customer-facing documentation
- Gather, analyze, and transform complex technical information into clear, concise, and easy-to-understand content for diverse audiences
- Ensure content adheres to organizational standards for structure, clarity, quality, terminology, style, grammar, punctuation, accessibility, and localization readiness
What you need
- Content strategy
- Technical writing
- Git
- Office 365
- Writing
- Confluence
Good to have
- Customer success