Branch Support - Aluva
AluvaFull-time1–4 yrsPosted open since sept 2025
Junior customer support role at Rentokil Initial in Aluva. Needs 1+ years and a degree.
About the role
The Jr. Executive/Executive/Sr. Executive/Assistant Manager is responsible for supporting end-to-end branch operations, including customer communication, documentation, invoicing, compliance, and coordination with internal teams. The person will report to the ABM/BM, The incumbent will have to work as part of a multi-functional team and this involves collaboration with the internal team and external stakeholders.
What you'll do
- Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
- Manage emails received on the central email ID, including directing, assigning, and responding to queries
- Assign iCABS tickets and coordinate with relevant employees for timely status updates
- Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
- Raise CR (Change Request) tickets for price decreases
What you need
- Data entry
- MS Office
- POS
- Sales
- Communication