Branch Support - Hubli
HubballiFull-time1–4 yrsPosted 2 months ago
Junior customer support role at Rentokil Initial in Hubballi. Needs 1+ years and a degree.
About the role
Branch Support - Hubli at Rentokil Initial. Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required.
What you'll do
- Attend incoming calls at the branch, transfer calls, take messages, and provide information to prospects/customers as required
- Manage emails received on the central email ID, including directing, assigning, and responding to queries
- Assign iCABS tickets and coordinate with relevant employees for timely status updates
- Handle invoice-related activities, including forecasting, suspensions, printing, and distribution
- Raise CR (Change Request) tickets for price decreases
What you need
- Data entry
- MS Office
- Communication
- POS
- Sales