Product Owner, Workday HELP (Case & Knowledge Management)
BengaluruFull-timeJunior levelPosted 3 weeks ago
Product management role at Revantage in Bengaluru.
About the role
To bring HELP to life, hands on. Early access to evaluating Workday’s AI roadmap, with real influence on what we adopt A role built around experimentation, not maintenance Opportunity to grow into broader People Technology and AI-in-HR leadership as our platform scope expands
What you'll do
- Own and implement Workday HELP
- Lead end-to-end implementation of Case Management: case categories, case types, routing, SLAs, escalation paths, security, and integrations
- Build and run Knowledge Management: article structure, authoring and approval workflows, audience targeting, and content lifecycle
- Own the HELP product roadmap, backlog, and release readiness, including triaging each Workday bi-annual release for what matters to us
- Experiment with what’s next
What you need
- Workday
- Roadmapping
- Test cases