Integration Services Support Specialist
MumbaiFull-time2–5 yrsPosted 1 week ago
Mid-level software engineering role at Riivipl Riiv in Mumbai. Needs 2+ years.
About the role
The Integration Services Support Specialist is responsible for applying Managed File Transfer (MFT) best practices with the IBM Sterling B2B Integrator/File Gateway software platform. Integration Services Support Specialists are expected to provide Level 1 support throughout all aspects of the platform’s lifecycle.
What you'll do
- Monitor MFT feeds to ensure the successful transmission and delivery of all files
- Monitor system alerts for database connectivity, CPU, Memory, and disk space issues
- Respond to all MFT Incidents and Requests timely and efficiently
- Resolve all issues following documented SOP’s including feed/code changes
- Participate in testing solutions designed for new feeds/jobs using existing functionality or enhancements to our toolkit
What you need
- SQL
- SQL Server
- SOP writing
Good to have
- Splunk