SME Required for EC Coding
HyderabadFull-time3.5–7 yrsPosted over a month ago
Mid-level software engineering role at Sagility in Hyderabad. Needs 3.5+ years and a degree.
About the role
The role of a Specialist is to contribute to the overall account performance and profitability by implementing action plans, participating in strategic projects which in return will improve and maintain client satisfaction.
What you'll do
- Provide day-to-day leadership support to supervisors and assists with CPI and KPI requirements
- Participate in day to day operations meetings to introduce and/or create action plans based on account requirements
- Identify areas of process improvement and work effectively within the organization to implement resolutions on a timely basis
- Areas for improvement should be targeted at increasing client satisfaction and/or company profitability
- Oversee necessary enhancements to client programs or servicing therein. This may include areas such as staffing, training, attendance and quality
What you need
- Financial analysis
Good to have
- Client relationship