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Senior Staff Machine Learning Engineer- Voice AI

SerilingampalleFull-time12–22 yrsPosted 4 weeks ago

Leadership data science role at ServiceNow in Serilingampalle. Needs 12+ years.

About the role

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

What you'll do

  • Play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services
  • Partner with product managers, customers and senior leadership to shape the platform roadmap around real use cases and technology challenges
  • Own the design and delivery of Voice distributed systems at scale, spanning multiple regions and data centers
  • Drive the evolution of the SRE practice by turning operational learnings into platform capabilities and tooling
  • Mentor Staff and Senior engineers, grow technical leaders, and promote knowledge-sharing across Voice AI engineering disciplines

What you need

  • Machine learning
  • Python
  • LLMs
  • ServiceNow
  • Java
  • Kubernetes

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