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Staff Machine Learning Engineer- Voice AI

SerilingampalleFull-time8–14 yrsPosted 4 weeks ago

Leadership data science role at ServiceNow in Serilingampalle. Needs 8+ years.

About the role

The Advanced Technology Group (ATG) at ServiceNow is a customer-focused innovation group building intelligent software and smart user experiences using existing and latest advanced technologies to enable end-to-end, industry-leading work experiences for customers. In equal measure, we lay the foundations, research, experiment, and de-risk AI technologies that unlock new work experiences in the future.

What you'll do

  • Play a major part in building AI and Machine Learning (ML) solutions that transform the user experience and workflow efficiency of enterprise services
  • Partner with product managers to work with customers, understand their use cases and technology challenges, and build for their success
  • Build and deploy large Voice AI distributed systems at scale spanning multiple regions and datacenters
  • Contribute to the continuous improvement of the SRE practice by turning operational use cases into requirements for software tooling

What you need

  • Machine learning
  • Python
  • LLMs
  • Prompt engineering
  • ServiceNow
  • Java

Good to have

  • Kubernetes
  • Unit testing

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