End User Technology Engineer II
BengaluruFull-time4–7 yrsPosted 2 months ago
Mid-level software engineering role at slice in Bengaluru. Needs 4+ years and a diploma, B.Tech or B.E..
About the role
The End User Technology Engineer II will manage and support the organization’s end-user technology environment, including Microsoft 365, endpoint management, security, data protection, and Windows/macOS platforms. The role involves troubleshooting, incident and request management, SLA adherence, technology administration, and vendor coordination, while ensuring a secure, reliable, and efficient employee technology experience.
What you'll do
- Process Improvement: Identify recurring issues, drive permanent fixes, and contribute to KB articles, SOPs, and endpoint standards
What you need
- Office 365
- EDR
- DLP
- TCP/IP
- IAM
- Firewalls
Good to have
- Shell scripting
- Intune
- PowerShell
- iOS
- Root cause analysis
- SOP writing