CFCO-1494 - Operations Analyst
HyderabadFull-time2–4 yrsPosted 2 months ago
Mid-level operations role at Softobiz Technologies in Hyderabad. Needs 2–4 years and a BBA.
About the role
The Tier 1 Operations Analyst is a core member of FMG operations team a globally distributed team that keeps the engine of our customer’s supply chain running 24x7. This is a hands-on operational role, ideal for analytically minded graduates who want to build deep understanding of global food supply chain operations from the ground up.
What you'll do
- Execute end-to-end P2P processes on the tech platform following globally standardised Standard Operating Procedures (SOPs)
- Process purchase orders, order confirmations, invoice matching, goods receipts, and payment processing within defined SLAs
- Handle happy-path transactions and resolve minor exceptions (e.g. price variances within threshold, data corrections) without escalation
- Exception Identification & Escalation
- Identify transactions that fall outside SOP scope and escalate to Tier 2 specialists with clear documentation of the issue, actions taken, and recommended resolution
What you need
- SOP writing
- Accounts payable
- Reporting
- Process improvement
- Documentation
- Root cause analysis